RETURNS & EXCHANGE POLICY
Please be advised that we do not offer refunds of any sort. If you are unhappy with your FULL PRICED product, you may return it within 30 days from your date of purchase for store credit. In order to process your return, please contact us at and follow the instructions below.
RETURNS (IF APPLICABLE)
To process a return, please follow these simple steps:
1. Contact and inform a member of our team about your return
2. Mail your return to:
833 E Palm Run Dr
N Lauderdale, FL
All returns MUST be sent with valid tracking number and be accompanied with original packing slip.
Lashes should be unworn, unused, in original packaging and in the same condition in which you received them in. ALL SALE ITEMS ARE FINAL! ABSOLUTELY NO RETURNS OR EXCHANGES.
In addition, you will be responsible for paying for your own shipping costs for returning your item.
Once your package is received and inspected (please allow 3-7 business days), we will send you an email to notify you that we have received your returned item as well as if you are eligible for a STORE CREDIT or not.
We do NOT provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Please keep your proof of postage and ship your return along with a tracking number as we are not responsible for return packages that are lost or stolen in-transit.
ALL SALE ITEMS ARE FINAL! NO RETURNS OR EXCHANGES. Manufacturing defects must be reported with 24 hours after marked "delivered". Only regular priced items may be returned, unfortunately sale items cannot be returned and are final sale.